Fancy Casino Terms and Conditions

1 Introduction

These Terms and Conditions ("Terms") govern the relationship between Fancy Casino ("we", "us", "the platform") and any individual ("you", "the player") who registers an account or uses any service offered through the Fancy Casino website or mobile application. Fancy Casino is an online gaming platform serving players in Bangladesh, offering sports betting, live casino games, slots, fishing games, and a loyalty rewards program.

These Terms apply to all products and services available at Fancy Casino, including but not limited to sports betting, live casino, slots, card games, and any promotional offers or bonuses. By accessing the Fancy Casino platform, you agree to be bound by these Terms in their entirety. These Terms should be read alongside the Fancy Casino Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and Fancy Casino.

Fancy Casino reserves the right to update or amend these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised effective date. Continued use of the Fancy Casino platform after any changes constitutes acceptance of the updated Terms.

2 Eligibility

To register and use Fancy Casino, you must meet all of the following eligibility requirements:

• Age: You must be at least 18 years of age. Fancy Casino does not permit minors to register or use the platform under any circumstances.
• Jurisdiction: You must be accessing Fancy Casino from a jurisdiction where online gaming is not prohibited by applicable law. It is your responsibility to ensure that your use of Fancy Casino complies with local laws.
• Legal capacity: You must have the legal capacity to enter into a binding agreement. Persons who have been declared legally incapacitated are not permitted to register.
• Self-exclusion: You must not be subject to a self-exclusion order or voluntary exclusion from Fancy Casino or any affiliated gaming platform.
• Single account: You may only hold one active account at Fancy Casino. Registering multiple accounts is a violation of these Terms and will result in all accounts being closed and any balances forfeited.

Fancy Casino reserves the right to request proof of age and identity at any time. If a player is found to be underage, their account will be immediately closed, all winnings will be voided, and any deposited funds will be returned to the original payment method after verification.

3 Account Registration

To access the full range of services at Fancy Casino, you must register a player account. Registration is free and requires you to provide accurate personal information including your full name, date of birth, email address, and phone number. You must ensure that all information provided during registration is truthful, accurate, and up to date.

Providing false, misleading, or incomplete information during registration is a violation of these Terms. Fancy Casino reserves the right to close any account where inaccurate information has been provided, and any funds held in such accounts may be withheld pending investigation.

You are responsible for maintaining the confidentiality of your Fancy Casino account credentials. Do not share your username or password with any third party. Any activity that occurs under your account is your responsibility. If you suspect that your account has been accessed without your authorisation, contact Fancy Casino support immediately via live chat.

4 Deposits & Payments

All deposits at Fancy Casino are processed in Bangladeshi Taka (BDT). Fancy Casino supports deposits via bKash, Nagad, Rocket, and bank transfer. Deposits are generally credited to your Fancy Casino account within a few minutes of the transaction being confirmed by the payment provider.

• Minimum deposit: The minimum deposit amount at Fancy Casino is displayed on the deposit page and may vary by payment method.
• No deposit fees: Fancy Casino does not charge fees on deposits. However, your payment provider may apply their own transaction charges.
• Own funds only: You may only deposit funds that belong to you. Depositing funds on behalf of another person, or using payment methods that do not belong to you, is strictly prohibited.
• Failed transactions: If a deposit fails to credit to your account within 30 minutes, contact Fancy Casino support with your transaction reference number for assistance.
• Currency: All account balances, bets, and winnings at Fancy Casino are denominated in BDT. No currency conversion is applied.

5 Withdrawals

Withdrawals from your Fancy Casino account are processed to the same payment method used for your most recent deposit, where possible. Fancy Casino processes withdrawal requests within the timeframes stated on the withdrawal page, subject to identity verification being complete.

• Verification required: Fancy Casino may require identity and payment method verification before processing your first withdrawal or any withdrawal above a specified threshold.
• Wagering requirements: Bonus funds and any winnings derived from bonus funds cannot be withdrawn until the applicable wagering requirements have been fully met.
• Minimum withdrawal: A minimum withdrawal amount applies and is displayed on the withdrawal page within your Fancy Casino account.
• Processing time: Withdrawal processing times vary by payment method. bKash and Nagad withdrawals are typically processed within 24 hours of approval.
• Right to review: Fancy Casino reserves the right to delay or withhold a withdrawal pending investigation if there is reasonable suspicion of fraudulent activity, bonus abuse, or a breach of these Terms.

6 Bonuses & Promotions

Fancy Casino offers a range of bonuses and promotional offers to both new and existing players. All bonuses are subject to the specific terms stated in the relevant promotion, as well as the general bonus terms outlined here. In the event of a conflict between a specific promotion's terms and these general Terms, the specific promotion terms take precedence.

• Wagering requirements: All bonuses at Fancy Casino carry a wagering requirement. This means the bonus amount (and in some cases the deposit amount) must be wagered a specified number of times before any withdrawal can be made.
• One bonus at a time: Only one bonus may be active on your Fancy Casino account at any given time, unless otherwise stated in the promotion terms.
• Bonus expiry: Bonuses that are not used within the stated validity period will expire and be removed from your account automatically.
• Abuse prevention: Fancy Casino monitors accounts for bonus abuse, including but not limited to: placing low-risk bets to meet wagering requirements, using multiple accounts to claim the same bonus, or coordinating with other players to exploit promotional offers.
• Forfeiture: If bonus abuse is detected, Fancy Casino reserves the right to void the bonus, cancel any associated winnings, and close the account without prior notice.
• Loyalty Program: Points earned through the Fancy Casino loyalty program are subject to the specific terms of that program, available on the Loyalty Program page.

7 Betting Rules

All sports bets placed at Fancy Casino are subject to the betting rules applicable to the relevant sport and market. By placing a bet, you confirm that you have read and understood the applicable rules. The following general betting rules apply across all sports at Fancy Casino:

• Bet confirmation: A bet is only valid once it has been confirmed by the Fancy Casino system and a bet reference number has been issued. Bets that have not been confirmed are not valid.
• Stake limits: Minimum and maximum stake limits apply to all markets at Fancy Casino. These limits are displayed on the bet slip before confirmation.
• Odds changes: Odds are subject to change up until the moment a bet is confirmed. The odds displayed at the time of confirmation are the odds that apply to your bet.
• Void bets: Fancy Casino reserves the right to void bets in cases of obvious pricing errors, technical faults, or where the integrity of a market is in question.
• Live betting: In-play bets are accepted subject to the availability of live markets. Fancy Casino may suspend live markets at any time during an event without prior notice.
• Results: The official result declared by the relevant governing body of the sport will be used to settle all bets at Fancy Casino, unless otherwise stated in the specific sport rules.

8 Casino Games

Fancy Casino offers a range of casino games including live dealer tables, slots, card games such as Baccarat and Deuces Wild, and fishing games such as Mermaid Fishing. All casino games at Fancy Casino use certified random number generation (RNG) technology to ensure fair and unpredictable outcomes.

• Game rules: Each game at Fancy Casino has its own set of rules, which are accessible within the game interface. Players are responsible for understanding the rules of any game before playing.
• Disconnection: In the event of a disconnection during a casino game, Fancy Casino's system will record the state of the game at the point of disconnection. The game will be resolved according to the recorded state once connectivity is restored.
• Malfunctions: In the event of a technical malfunction that affects the outcome of a game, Fancy Casino reserves the right to void the affected game round and return the stake to the player's account.
• Return to Player (RTP): The theoretical RTP for each slot and casino game is available within the game information section. RTP figures represent long-term statistical averages and do not guarantee individual session outcomes.

9 Prohibited Conduct

The following activities are strictly prohibited at Fancy Casino and will result in immediate account suspension, forfeiture of funds, and potential legal action:

• Fraud: Any attempt to defraud Fancy Casino or other players, including the use of stolen payment methods, chargebacks, or false identity documents.
• Collusion: Coordinating with other players to gain an unfair advantage in any game or betting market at Fancy Casino.
• Arbitrage betting: Systematic exploitation of pricing differences across markets to guarantee profit regardless of outcome, in a manner that constitutes abuse of the Fancy Casino platform.
• Automated betting: Use of bots, scripts, or any automated software to place bets or interact with the Fancy Casino platform without prior written approval.
• Multiple accounts: Registering more than one account at Fancy Casino for any purpose, including to claim multiple welcome bonuses.
• Money laundering: Using Fancy Casino to deposit, transfer, or withdraw funds derived from illegal activity. Fancy Casino complies with applicable anti-money laundering regulations and will report suspicious activity to the relevant authorities.

10 Account Suspension & Closure

Fancy Casino reserves the right to suspend or close any player account at any time, with or without prior notice, if there is reasonable cause to believe that a player has violated these Terms, engaged in fraudulent activity, or poses a risk to the integrity of the platform.

If your Fancy Casino account is closed due to a breach of these Terms, any balance remaining in the account may be forfeited. If your account is closed for reasons unrelated to a breach — for example, at your own request — your remaining balance will be returned to you via your registered payment method after any applicable verification checks have been completed.

Players who wish to close their Fancy Casino account voluntarily may do so by contacting the support team via live chat. Account closure requests are processed within 48 hours.

11 Privacy & Data

Fancy Casino collects and processes personal data in accordance with its Privacy Policy. By registering at Fancy Casino, you consent to the collection, storage, and use of your personal data as described in the Privacy Policy. Fancy Casino does not sell personal data to third parties. Data is used solely for the purposes of account management, payment processing, fraud prevention, and regulatory compliance.

For full details on how Fancy Casino handles your personal data, including your rights as a data subject, please refer to the Privacy Policy.

12 Responsible Gaming

Fancy Casino is committed to promoting responsible gaming. We provide a range of tools to help players manage their gaming activity, including deposit limits, loss limits, session time limits, and self-exclusion options. These tools are available within your account settings at any time.

If you feel that your gaming is becoming problematic, we strongly encourage you to use these tools or contact our support team for assistance. Fancy Casino takes responsible gaming seriously and will work with any player who reaches out for help. For more information, please visit the Responsible Gaming page.

13 Limitation of Liability

To the fullest extent permitted by applicable law, Fancy Casino shall not be liable for any direct, indirect, incidental, special, or consequential losses arising from your use of the platform, including but not limited to: loss of winnings, loss of data, service interruptions, or errors in game outcomes caused by technical faults beyond our reasonable control.

Fancy Casino makes no warranty that the platform will be available at all times or free from errors. We will make reasonable efforts to maintain platform availability and resolve technical issues promptly, but we cannot guarantee uninterrupted access to Fancy Casino services.

14 Changes to These Terms

Fancy Casino reserves the right to update or amend these Terms and Conditions at any time. When material changes are made, we will notify registered players via email or an in-platform notification. The updated Terms will be published on this page with a revised effective date.

Your continued use of Fancy Casino after the publication of updated Terms constitutes your acceptance of those changes. If you do not agree with any changes to these Terms, you should stop using the platform and contact support to close your account.

15 Contact Us

If you have any questions about these Terms and Conditions, or about any aspect of your Fancy Casino account, please contact our support team. We are available 24 hours a day, 7 days a week via live chat on the Fancy Casino platform.

You can also reach us by email at: [email protected]

Our support team is trained to handle account queries, payment issues, bonus questions, and responsible gaming requests. We aim to respond to all enquiries promptly and resolve issues as quickly as possible.